It requires a transition from an informal and person-dependent process to structured and technology-driven systems instead.
As organizations often expand, consistency across multiple locations, time zones, and teams is key. It also becomes harder to maintain, making it essential as a business to create a ‘living’ system that’s flexible yet standardized in its processes.
With that being said, here is a comprehensive and scalable strategy for helping your business transform into a robust safety management system.
1. Building a foundation for growth
The foundations are important to build when it comes to designing a workplace safety strategy. You’ll first need to think about the person you put in place to help lead the role of health and safety compliance.
You should be designated a specific person, even if it’s the founder of the company or a manager initially.
The creation of a written safety policy that clearly defines the role of individuals, their responsibilities, and emergency procedures in place. This is a document that will also need to be given out so that every employee is aware of the policy and everything relevant to them personally, even if they have no responsibility other than following what’s in the policy.
Initial hazard mapping is useful too, and conducting a thorough initial risk assessment to identify any potential hazards that might be present in the workplace. Establishing those foundational procedures is therefore important to do.
2. Implement scalable systems
For those looking to acquire a safety strategy that scales as the business inevitably grows, implementing scalable systems is paramount.
Start by introducing standardized processes, replacing any verbal instructions with a formal, written document that everyone has access to. A checklist for high-risk tasks is also useful, as well as ensuring consistency remains across different teams.
Make sure you’re leveraging digital tools to avoid manual tracking bottlenecks. Instead, adopting cloud-based electronic health and safety software can be a godsend. For instance, implementing smart EHS software helps businesses and EHS leaders meet legal and industry standards, manage environmental, health, and safety compliance, and create a safer workplace. It can help with managing incident reports, training compliance, and audits, too.
Role-specific training
Try to move away from generic, one-time training to a more modular, role-specific learning path for your staff that can be updated easily as regulations change.
Mobile-first reporting
The use of mobile-first reporting is helpful, too. Using mobile apps to allow employees to report hazards or near-misses instantly with photos or videos is helpful for providing a proactive culture.
3. Embed a proactive safety culture
Embedding a proactive safety culture is how you make an impressionable change on the business as you scale.
With that being said, you should look to embed a proactive safety culture through several useful steps.
Firstly, leadership visibility is important to have. Senior leadership must be visibly engaging in safety, whether that’s attending safety meetings, participating in walkthroughs, etc, to signal that safety is a core value. It’s not just about it being a compliance requirement.
Try to involve employees to contribute towards risk assessments and safety solutions, to increase ownership and accuracy of those safety procedures in place. The use of positive reinforcement is always useful as it shifts focus from just tracking the accidents to tracking positive behaviors instead.
As well as all of the above, think about regular audits and reviews. These are useful to implement so that you are identifying gaps and updating any policies in response to growth and changing hazards.
When onboarding new staff and considering candidates for the company, make sure all the processes and protocols are being adhered to. From vetting new staff and running necessary drug tests, to giving the new employees the proper policy documents and training required to ensure they slot into the business effortlessly.
Everything you do to help with embedding that culture of safety is important when it comes to your workplace.
Key considerations to make when it comes to scaling
There are some key considerations to make when it comes to scaling up your business. Designing a workplace safety strategy takes a bit of time, especially when it comes to making it flexible and adaptable to changing needs and growth within the business.
With that being said, here are a few key considerations to make when it comes to scaling a workplace safety strategy.
Managing new workers
It’s helpful to implement comprehensive inductions for both new, seasonal, or temporary workers in order to address their higher risk of accidents due to a lack of experience.
Cross-site consistency
Ensuring safety expectations also remain the same across different locations is important, too. If you have more than one business location, then it’s good to avoid the ‘one region safe, another unsafe’ scenario.
Try to be consistent across multiple sites, even though that can often prove challenging. If you remain consistent with the framework of your safety strategy, then you should encounter fewer problems as a result.
Continuous improvement is key
Finally, to design a workplace safety strategy that works, continuous improvement is key. Utilizing a ‘plan-do-check-act’ approach is helpful in continuously improving the management system as your organization inevitably scales up.
Making that continuous effort to improve processes in terms of safety will help you spot problems more easily and avoid mistakes from happening as a result. Sometimes, it takes a bit of trial and error or mistakes to happen to tighten processes, improve protocols, and keep your workers safe.
It’s important to move from a reactive approach, where you’re using manual processes that take up a lot of time and energy, to a more proactive, technology-driven one. One that is employee-involved as a culture and ensures that safety becomes a driving force and priority.
Companies can ensure that the safety of their workers will, in turn, help improve reliability and trust, with growth being more of a welcome opportunity than a hurdle that requires a lot of effort to get over.