Boulevard Oman
Improved direct revenue through direct bookings at a local hotel
Setup
Process
Agile
1 week sprints
Daily standups
Weekly status updates
Team
Designer
FE & BE developers
QA
DevOps
Product Owner
Technologies
PHP
Wordpress
Thawani (Payment Gateway)
About
Boulevard Hotel offers a premium urban architectural design, providing guests with an unforgettable luxury experience and making it a top choice among vacationers and students. However, the hotel was heavily reliant on platforms like Airbnb, which caused substantial revenue loss through assisted bookings on third-party channels. To overcome this challenge, we implemented a custom web app development solution that enables direct bookings, allowing Boulevard Oman to regain control over their reservations and significantly increase revenue. Our mobile app development expertise ensures a seamless user experience, while the web app gives customers easy access to Boulevard Oman’s core services, such as Rooms, Gym, and Banquet. Additionally, the secure payment gateway integration allows guests to make escrow bookings using their credit cards, with charges applied only at checkout unless the booking requires a deposit. This cross-platform app development solution provides both efficiency and flexibility, elevating the hotel’s booking process.
Features
Online direct booking for Room, Gym, Banquet
Hotel food menu integration
Online escrow payment integration
Calendar integration
SMS integration
Shuttle service integration
Web app development
Mobile app development
iOS app development
Android app development
Frontend and Backend integration
Payment gateway integration
API integration
Responsive Web App design
Cloud-based web app
Launch & Maintenance
Marketing materials creation
Search Engine Optimization
AppStore Optimization
Analytics integration
Advertising campaign management
Digital Marketing
Mobile app promotion
Web app promotion
AppStore marketing
Services
Web app development
Frontend and Backend development
Mobile app testing
Cross-platform testing
iOS app testing
Android app testing
Multi-device manual testing
Quality assurance
UI/UX design
Frontend development
Cloud integration
Features showcase
Online direct booking
Through our web app development, vacationers and students can now seamlessly book Rooms, Gym, and Banquet reservations online. The web app is fully integrated with the hotel’s management suite, enhancing response times and enabling immediate bookings. The mobile app development expertise ensured a smooth, user-friendly experience, while iOS app development allowed for a consistent booking process across all devices, creating a flawless experience for both the hotel and its guests.
Online escrow payment integration
Customers provide their credit card information at the booking stage to ensure that all bookings are real and deliberate. With our secure payment gateway integration during the web app development, Boulevard Oman guarantees the integrity of each reservation. The card is only charged at checkout unless the booking requires a deposit or the customer selects a prepaid option. This solution combines cross-platform development and backend integration to ensure a seamless and secure payment process.
Cross Platform integration
Our cross-platform integration allows for periodic reminders via calendar, inbox, and SMS, ensuring that guests never miss a reservation. These timely reminders maximize conversions and improve guest retention. By incorporating calendar and SMS integration into the web and mobile app, Boulevard Oman now offers a personalized experience that not only safeguards bookings but also enhances customer satisfaction across multiple device
Key Take Away
The web app development facilitates a premium customer journey from booking to checkout. With a cashless payment mechanism integrated through a secure payment gateway, guests enjoy a lavish and dynamic experience that reflects the hotel’s commitment to exceptional service and attention to detail. This integration of mobile app development and cross-platform app development ensures that customers feel valued and well cared for throughout their stay, enhancing overall customer satisfaction.
As a direct result of implementing the new web app development solution, the hotel increased its direct bookings by a factor of 3x, translating to a substantial 3x increase in direct revenue within just the first month. The hotel’s profitability has significantly improved as direct bookings eliminate management fees typically associated with third-party platforms. This shift to direct bookings highlights the effectiveness of our backend development and robust analytics integration, leading to better insights and decision-making.
The Boulevard Oman project involved developing a custom web app to streamline the hotel’s booking process and enhance the user experience. Our team utilized advanced technologies like secure payment gateway integration and responsive web design to ensure seamless functionality across devices. With cross-platform capabilities, timely reminders, and notifications, we significantly boosted customer engagement and retention. This comprehensive mobile app development solution empowered Boulevard Oman to regain control over reservations, maximize profitability, and elevate the guest experience. This strategic enhancement positions the hotel as a premier choice in the competitive hospitality market, attracting more guests and driving bookings.
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